|
|
 |
| While
we always strive to make our training software 100% reliable,
problems do occur from time to time. If you are getting frustrated,
rest assured that we are here to help you and we will respond
to your concerns very quickly. We truly appreciate your business
and will do whatever it takes to solve your issue. |
|
| Select
from this list of concerns and follow the instructions provided: |
|
| 1.
Are you a new User? |
|
| Fill
out the Sign-In form,
don't forget to include a valid email address, assign yourself
a User ID and Password and click on the Sign In button. |
|
| If
the sign in process was successful, the next window will confirm
that you are logged in. If you have purchased access to any of
our online products, this page will also contain direct links
to the titles you have access to. |
|
| After
signing in, return to the Home page to quickly go back to the training
or testing product you were trying to view. Don't forget that many
of our online products require the Authorware Media Player
to be enabled on your machine. If you don't have the player installed,
click here. |
|
| 2.
Can you accept cookies? |
|
| In
order to use the training and testing products on the Azimuth
site you need to have "accept cookies" activated from
within your browser. |
|
| In
Netscape, click on Edit>Preferences>Advanced
and check the appropriate button to enable Cookies. |
|
| In
Explorer, click on Tools>Internet
Options>Security Tab, click on the Custom Level button, scroll
down to the Cookies section and select the appropriate radio button. |
|
| Want
to learn about "cookies", click
here to read more on this common web tool. |
|
| 3.
I don't have the Plug In or it is not working |
|
| The
Web Player is available as a free download via our site or the Macromedia
site. Click here
to get the plug in.If
the Web Player is not working on your machine, call (800)416-6786
ext 15 M-F 8-6pm EST. |
|
| 4.
Forgot your Password or User Name or were not given one? |
|
| Place
your email in the text box below and send it to us. We will immediately
send you an email notification with your User Name and Password. |
|
|
|
|
| If
you are still having trouble signing in, try our FAQ's
page or call (800) 416-6786 ext 15 or send us an email. |
|
|
Untitled Document
|